SBI goes tech-savvy to serve customers well

SBI managing director Y Radhakrishnan says the bank is implementing a slew of technology upgradation projects, which is expected to change the face of the bank within two to three years. While one of the projects involves increasing the banks ATM network from 1,020 to 1,500 by the end of this financial year, another project aims at increasing its Internet-banking services to cover the retail segment.

We are also launching a new product for providing interest banking for corporates, he says. SBI is also implementing a programme for technological upgradation for asset/liability and treasury management. Also, the bank is changing its core-banking facilities - including deposits, advances, international banking and mutual fund - by using special software.