Paytm Mall to spend $35 mn on logistics, offer quicker delivery

Paytm Mall, owned by Paytm Ecommerce Pvt Ltd, today said it plans to invest $35 million in technology and infrastructure to expand its logistics network. It also plans to shorten delivery timelines and is now expanding its logistics support by servicing demand with local supply to service same-day and next-day deliveries.

Paytm Mall, which partners with offline merchants to sell products online, will begin offering one- and two-day deliveries for electronics and appliances across 25 cities, which will be expanded to 100 cities in the coming months.

''This will help local shopkeepers offer a more convenient shopping experience to their customers and enable brands to save up to 50 per cent on logistics, as they will be able to bypass inter-city logistics costs. In the coming months, we will rapidly increase the number of items and pin codes where customers can receive their orders the same day or next day,'' Amit Sinha, chief operating officer of Paytm Mall, said in Bengaluru.

Paytm Mall is currently working with three national courier partners - Delhivery, Bluedart and Xpressbees, delivering parcels at more than 17,000 pin codes. It has also partnered with specialised local delivery couriers including Shadowfax and Book a Wheel to drive the next phase of its expansion.

The development comes after the company recently delisted six logistic partners and 30 courier aggregation centers.

"We aim to build a trusted and highly efficient logistics network to enable our partnered retailers to offer same-day and next-day deliveries,'' Sinha said.

Last week, Paytm Mall had announced that it was investing $5 million in a 'Retailer Inclusion Programme', which is aimed at on-boarding shopkeepers to the company's ecommerce platform.