Delhi’s metro check-in facility shaping up as a success
20 Jun 2011
New Delhi: The check-in facility on New Delhi's Airport Express metro line is a big hit just a week after it was launched. The concessionaire claims that over 2,000 people have used it so far.
The system was working well with the number of check-ins going up from 150 last Friday, the first day, to 450 on day seven.
Airlines sources said the facility was underused mainly because of inadequate publicity provided to it by Delhi Airport Metro Pvt Ltd (DAMPL). DAMPL sources countered by saying the Airport Express metro line was experiencing increased usage as more people became aware of it.
They said they did not feel the need to advertise the facility as the media was briefed and it had carried articles regarding the facility. They pointed to a sharp increase in the number of check-in passengers over the past week.
Airline officials said the response was average with only about 200 to 250 passengers are using the check-in facility each day.
On the first day, Air India claimed they had around 21 passengers checking in at the metro stations, but the number had gone up to an average of 80-90 check-ins a day. Sunday was an exception with 150 passengers using the facility.
According to ministry of civil aviation sources, everything was working with clockwork precision and there were no problems.
At present, only three full-cost domestic airlines were using the facility, but it was expected that other domestic and international carriers would join anytime soon.
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