US Airways names Robert Isom as its new chief operating officer
07 Sep 2007
US Airways has announced that airline industry veteran Robert Isom would be appointed to the newly created post of executive vice president and chief operating officer of the airline. Isom, 43, is to take charge immediately.
He will head the airline's operations, including flight operations, inflight services, maintenance and engineering, airport customer service, reservations, cargo and the Express operation.
The airline also named Daniel Pon to the position of vice president, human resources and Kerry Hester to the position of vice president, customer service planning. Senior vice president for customer services Anthony V Mule announced his plans to retire after a 35-year career in the aviation industry that has spanned American Airlines, Pan American, America West and US Airways.
New COO Isom will report to US Airways President Scott Kirby. He comes to US Airways from GMAC, where he was chief restructuring officer. Earlier, he was senior vice president for ground operations and airport customer service in Northwest Airlines, responsible for directing all passenger, baggage and security related activities at 180 domestic and international airports.
US Airways is the fifth largest US domestic airline, employing more than 36,000 aviation professionals worldwide. US Airways, US Airways Shuttle and US Airways Express operate approximately 3,800 flights per day from more than 230 airports in the US, Canada, Europe, the Caribbean and Latin America. The new US Airways was formed by a merger between America West and US Airways in September 2005. It is a member of the Star Alliance, which provides connections to 855 destinations in 155 countries worldwide.
