UK supermarket chain Asda mistakenly charges $450 for a loaf of bread
26 Mar 2014
1
UK supermarket chain Asda was forced to apologise after the retailer mistakenly charged a customer £450 for a loaf of bread.
Warehouse worker, John Brown had visited his local supermarket to buy groceries which should have cost less than £5 and paid for his shopping using a debit card at the self-service check-out before leaving the supermarket in Wolverhampton.
However, three days later, when he went to a cashpoint to withdraw money for a new car, his bank declined to release the full amount.
It was only after he checked out on his recent transactions that he realised his Asda shopping for jam, eggs and bread had cost £453.19.
The receipt, showed that the loaf of Roberts multi-grain bread advertised for 69p had cost him £450.
The matter has now been settled and the supermarket issued an apology for the grocery bill, which should have come to £3.19 in total.
According to a spokesman for Asda, the store would be offering Brown a full refund.
In 2012, Asda apologised to customers and refunded hundreds of pounds after customers were charged as much five times for their internet shopping orders, with one customer charged £790 for a £140 shopping order.
Brown, 37, told the Wolverhampton Express and Star that he only visited the supermarket to buy a few items and decided to use one of the self-service checkouts so that he did not have to hang around waiting in a queue.
He added he never thought of checking his receipt, but a few days later he went to the bank to take out some money and noticed his account was well short.
Warehouse worker, John Brown had visited his local supermarket to buy groceries which should have cost less than £5 and paid for his shopping using a debit card at the self-service check-out before leaving the supermarket in Wolverhampton.
However, three days later, when he went to a cashpoint to withdraw money for a new car, his bank declined to release the full amount.
It was only after he checked out on his recent transactions that he realised his Asda shopping for jam, eggs and bread had cost £453.19.
The receipt, showed that the loaf of Roberts multi-grain bread advertised for 69p had cost him £450.
The matter has now been settled and the supermarket issued an apology for the grocery bill, which should have come to £3.19 in total.
According to a spokesman for Asda, the store would be offering Brown a full refund.
In 2012, Asda apologised to customers and refunded hundreds of pounds after customers were charged as much five times for their internet shopping orders, with one customer charged £790 for a £140 shopping order.
Brown, 37, told the Wolverhampton Express and Star that he only visited the supermarket to buy a few items and decided to use one of the self-service checkouts so that he did not have to hang around waiting in a queue.
He added he never thought of checking his receipt, but a few days later he went to the bank to take out some money and noticed his account was well short.
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