Wipro Ltd will build and manage Vodafone Essar's fixed-line telecom services business under an agreement signed between the two. As part of the strategic engagement, Wipro will support the fixed line telecom services for Vodafone's enterprise business customers.
Wipro will provide a wide range of services, including network design and build, integration with existing IT OSS/BSS applications and managed services of the set-up over the years.
In addition, Wipro will also build an enterprise network operation centre (NOC) to manage the operations of Vodafone Essar's enterprise customers.
"We expect our partnership with Wipro to provide more value to enterprise customers through increased operational efficiency and cost optimisation. Through this partnership, we hope to bring an innovative approach to servicing the enterprise telecom market and also enhance our business revenues," said Naveen Chopra, director of enterprise and carrier business of Vodafone Essar.
"We will implement Wipro's best practices in the managed services space to help Vodafone Essar deliver better service to enterprise customers in a fast growing market. Wipro's telecom enterprise and proven global delivery model will help give Vodafone Essar's customers a better quality of service as well as support Vodafone Essar's growth plans," said Anil Jain, senior VP and head of Wipro's global communication services division.