Telenor Norway has selected Tata Consultancy Services for an extensive technology modernisation programme involving implementation of major measures to renew its information system (IS) area.
Telenor said it is improving supplier management by simplifying and reducing the number of suppliers, which, the company said would result in major gains in the form of efficiency, quality and flexibility.
Telenor Norway is reducing the number of IS providers to just two - Capgemini and Tata Consultancy Services - who will be the two key providers for maintenance and development.
"By implementing this measure we are making the entire operation of the IS area more efficient and modern, thus enabling us to reach our customers more quickly
with our products and services," says Ragnar Kårhus, CEO of Telenor Norway.
"We are making the necessary adaptations to provide our customers with improved and more innovative services in relation to capacity, speed and stability, as well as better quality in both voice and data, and to facilitate current demands for accessibility," Kårhus added.
Since Telenor is a global company with major and, at times, complex IS projects, reducing the number of suppliers lessens the number of sources of error, thereby considerably improving quality assurance, the company pointed out.