Singapore Airlines Cargo has chosen Tata Consultancy Services (TCS) to service its cargo revenue accounting back office processes. This multi million dollar contract will be effective for five years.
SIA Cargo has had a relationship with TCS since 2004 when TCS was entrusted with the Airline's core critical back office revenue accounting processes.
In the new agreement, taking into consideration TCS' existing capabilities in business processes outsourcing with the travel and transport industry and TCS's extensive experience in cargo revenue accounting, Singapore Airlines Cargo decided to outsource additional cargo revenue accounting processes.
Girija Pande, executive vice president and regional director for TCS Asia Pacific, said, ''Singapore Airlines and TCS have always enjoyed a long-lasting relationship which can be termed more as a partnership in progress rather than a customer service provider relationship.''
Singapore Airlines Cargo is ranked fourth in the world in terms of international freight tone-kilometer, and is a wholly-owned subsidiary of Singapore Airlines Limited (SIA).
India's largest IT firm, TCS employs 111,000 IT consultants in 50 countries, and generated consolidated revenues of $5.7 billion for fiscal year ended 31 March 2008 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.