Reliance Life Insurance gets ISO 9001-2000 certification


New Delhi: Reliance Life Insurance has been accorded the ISO 9001-2000 certificate, making it the second life insurance company in the country to get this quality standard covering all functional areas.

Reliance Life Insurance Company (RLIC), an affiliate of the Anil Ambani Group company Reliance Capital, bagged the certification on account of superior management systems in key areas of quality, customer and process orientation.

RLIC, which was formed after Reliance Capital acquired AMP Sanmar in 2005, today has over 20 products -- 16 of which cater to individuals and the other four provide employees benefits.

A company communiqué quotes, P Nandagopal, CEO, Reliance Life Insurance, "This certification is a significant milestone in our continuous quest to offer innovative products, outstanding services and improved customer satisfaction."

The certification, awarded by Bureau Veritas, is valid till 2010 subject to certain provisions like operation of RLIC''s systems.