Reliance Jio launches voice and video over WiFi service nationwide
09 Jan 2020
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Reliance Jio Infocomm on Wednesday announced the nation-wide launch of voice and video over Wi-Fi calling at no additional charge to all its voice subscribers in India, in yet another step towards consolidation of its customer base.
The service will allow Jio customers to use any WiFi network for Jio WiFi-calling at no additional cost.
Jio said it has been testing this service over the past few months, to provide a robust experience to every customer at launch.
With Jio WiFi voice/video calls, one can expect crystal-clear voice and video calls at no additional cost. It will be freely available on any Wi-Fi, anywhere in India. Users, however, need a supporting mobile handset.
Jio’s voice/video calls support over 150 handset models and customers currently using phones that can access Jio services may not face any problem.
The key differentiators that come with Jio Wi-Fi calling are:
* Customers can use any Wi-Fi network for Jio Wi-Fi-calling
* The voice and video calls will seamlessly switch-over between VoLTE and Wi-Fi to provide an enhanced voice/video-calling experience
* Jio Wi-Fi calling works on the largest ecosystem of handsets
* Jio customers can also make video over Wi-Fi calls
* All of this comes at no additional cost!
“At Jio, we are constantly innovating to enhance customer experience or solve their problems. At this juncture, when an average Jio consumer uses over 900 minutes of voice calls every month, and at a growing base of consumers, the launch of Jio Wi-Fi calling will further enhance every Jio consumer’s voice-calling experience, which is already a benchmark for the industry with India’s-first all VoLTE network,” Akash Ambani, director, Jio, said commenting at the launch of the new service.
Jio Wi-Fi calling will be enabled pan-India between 7 and 16 January 2020. To enable Jio Wi-Fi calling a step-by-step guide has been made available on Jio.com/wificalling.
Following Jio, Bharti Airtel will also be soon rolling out its VoWiFi service pan-India. Airtel's service is currently available in Delhi, Mumbai, Kolkata, Andhra Pradesh, Karnataka, Gujarat, UP (West and East), Haryana, Punjab, Madhya Pradesh, Kerala and Tamil Nadu.
