More reports on: Telecom
Nokia initiates charger exchange programme news
09 November 2009

Nokia today initiated a charger exchange programme, in which consumers owning certain Nokia-branded chargers manufactured by a third-party supplier are recommended to exchange these chargers for free replacements.

The Finaland-based telecom equipment maker said in a statement that during a routine quality control process, it identified a potential product quality issue with certain chargers manufactured by one of its third-party suppliers.

"The plastic covers of the affected chargers could come loose and separate, exposing the charger's internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket," th statement said.
Nokia said it as not aware of any incidents or injuries related to these chargers.

Only a limited number of chargers of certain model types manufactured by the single third-party supplier during a specific time period are within the scope of the exchange programme. They are the AC-3E and AC-3U models, manufactured between 15 June 2009 and 9 August 2009; and the AC-4U model, manufactured between 13 April 2009 and 25 October 2009.

For more information, including how consumers can check to see if their chargers are part of this exchange program, Nokia has established a website.

Nokia recommends consumers with chargers within the scope of this exchange program to stop using the charger and exchange it for a free replacement.

Nokia, a pioneer in mobile telecommunications and the world's leading maker of mobile devices, also provides comprehensive digital map information through NAVTEQ; and equipment, solutions and services for communications networks through Nokia Siemens Networks.


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Nokia initiates charger exchange programme