NCR introduces India’s first ‘no envelope’ multi-function ATM
16 Sep 2009
NCR Corporation has unveiled its next-generation NCR SelfServ 32 automatic teller machine (ATM). This ATM is India's first 'no envelope' multi-function intelligent deposit ATM.
With dedicated intelligent cash deposit and recycling functionality, the ATM helps financial institutions to reduce operating costs, improve customer service and increases revenue generation opportunities.
NCR SelfServ 32 is scalable to offer bulk cheque deposit that helps faster clearance and instant deposit at the ATM. This solution is in sync with Reserve Bank of India's current initiative of getting banks technology ready to offer cheque truncation. Besides intelligent cash deposit and recycling, the ATM allows an array of revenue generation opportunities for banks such as bill payments, funds transfer and remittance, mobile phone top-up, and couponing.
The other multi-channel self-service banking solutions introduced included NCR APTRATM eMarketing and APTRA Connections software that allow banks to better serve their customers across point-of-service, mobile and online channels.
A recent study conducted on behalf of NCR Corporation indicates that 97 per cent of Indian respondents are more likely to do business with companies that provide multichannel self-service. 81 per cent or respondents have increased their likelihood to use self-service in the past year. Significantly, 80 percent of survey respondents from India say that the availability of self-service technologies creates a more positive perception of the deployer's brands.
Pradeep Sen, NCR, managing director for India, says, "Clearly, consumers want self-service banking to be convenient, easy to use, secure and always available when and where they want. As consumers do more through the ATM channel, it becomes imperative for financial institutions to ensure their ATM network is constantly up and running.''
