Infosys BPO, HVS International to jointly offer hospitality outsourcing solutions

Mumbai: Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies Ltd, has teamed up with HVS International, a leading New York-based consultancy offering valuation and other services to the hotel, restaurant, shared ownership, gaming, and leisure industries, to offer outsourcing solutions in the hospitality industry.

The Infosys BPO-HVS global alliance will leverage HVS consulting expertise and market reach in the hospitality industry and the process outsourcing capabilities of Infosys BPO to develop and execute domain-specific, predictable, and process centric solutions to improve productivity and optimise costs for companies in the global hospitality industry, Infosys said in a filing with the Bombay Stock Exchange (BSE).

"The alliance with HVS augments Infosys BPO's capabilities in the hospitality industry by enhancing our insights into the industry and enabling us to reach a wider audience," Amitabh Chaudhry, CEO and managing director, Infosys BPO, said.

"Infosys BPO has a strong portfolio of horizontal process outsourcing capabilities and these are customised for specific industry verticals to provide domain specific and company specific solutions. With this alliance, we have a compelling value proposition for the hospitality Industry," he added.

Infosys BPO provides finance and accounting, order management, procurement, HR, research and analytics and customer support services to banking and capital markets, high-tech and discrete manufacturing units, communications service providers, insurance and healthcare services, aerospace and automotive industries, as also units in the retail, energy and utilities, consumer packaged goods, travel and transportation, media and services industries.