Datamonitor

Mercury acquisition a major step up the value chain for HP: Butler Group

26 Jul 2006

Enterprise IT budget increases signal recovery of global IT market

By Our Corporate Bureau | 13 Jul 2006

China to become world's sixth largest Express market by 2010

By Our Corporate Bureau | 18 May 2006

Global top 50 services vendors fail to match market growth rate: Datamonitor

By Our Corporate Bureau | 02 May 2006

Battle for Mobile e-mail hots up as Blackberry's RIM and NTP head for Court

By Our Corporate Bureau | 27 Feb 2006

Call centre outsourcing providers forced to reinvent themselves

02 Dec 2005

''Virtual'' contact centres morph into reality

17 Sep 2005

IT and Services and BPO Contract Sizes Fall 47 per cent in Q2 2005

By Our Corporate Bureau | 19 Jul 2005

Integration, the resource glutton

By | 17 Jun 2005

RFID market to exceed $6 billion worldwide by 2010

By Our Corporate Bureau | 28 May 2005

2005 to be key year for adoption of RFID solutions

By Our Corporate Bureau | 29 Apr 2005

IT services and BPO contract sizes shrink for third successive quarter

By Our Corporate Bureau | 12 Apr 2005

Call Centre investment in workforce optimisation technologies to be in excess of $1bn by 2006

By Our Corporate Bureau | 07 Apr 2005

Transactional voice solutions technology vendors to net over $300 million by ''08: Datamonitor

By Our Corporate Bureau | 21 Jan 2005

Call centres will compete with speech-enabled self-service technology by 2008

By Our Corporate Bureau | 22 Nov 2004

Back-office BPO in European asset management to reach $758 million in 2006

By Our Corporate Bureau | 09 Sep 2004

Big guns, Accenture and IBM to face stiff competition from service provider alliances

By Our Corporate Bureau | 03 Sep 2004

The coming global boom in call centres

By In its report released | 26 Apr 2004

Call centres to boom in EMEA countries

By | 26 Apr 2004