SpiceJet offers roving check-in In Mumbai, Delhi; to follow suit in 15 more
20 Sep 2007
Mumbai: Low- cost carrier SpiceJet has introduced roving check-in at the Mumbai and Delhi airports and plans to implement it in other 15 airports it flies to in phases.
In contrast to the existing conventional check-in facility where passengers queue up for check-in to receive their boarding passes, the roving check-in facility provides hassle free air travel experience where the SpiceJet''s staff will approach the passengers directly at the airport with hand-held PDAs and handover their boarding passes on the spot.
Announcing the roving check-in facility, SpiceJet''s spokesperson Ajay Jasra said, "SpiceJet has initially inducted the hand-held PDAs and Bluetooth-enabled mobile printers at Delhi and Mumbai airport looking at the rising number of passengers. This service, in future, will also be extended to smaller cities like Jaipur, Goa, Guwahati, Varanasi and Kochi."
"The roving check-in service will help passengers who are physically challenged, elderly passengers and mothers with new born babies. SpiceJet has always been sensitive towards saving passengers'' precious time and is open to invest heavily in technologies to enhance customer care" he further added.
The airline says it operates over 96 daily flights in 15 cities viz Delhi, Mumbai, Kolkata, Chennai, Hyderabad, Jammu, Srinagar, Jaipur, Ahmedabad, Pune, Bangalore, Goa, Varanasi and Kochi.
