More reports on: Reliance Industries, Telecom

Reliance Jio speeds fail to match claims

24 October 2016

In response to recent reports of slow Reliance Jio speeds ever since its official launch on 5 September, the telecom operators' spokesperson said the results of speed tests on the network were skewed.

An Ookla team (creators of the Speedtest app) report had recently pointed to the declining average speeds of the network.

Ookla reported that speeds for 4G phones fell from 11.31 Mbps to 8.77 Mbps which was nowhere near the claims of Reliance Jio of 135Mbps average speeds across the board.

Meanwhile Reliance Jio said in a statement, ''There is a daily fair usage policy (FUP) limit of 4GB data consumption per user. This limit has been setup with the express intention of preventing heavy data users from degrading the experience of other users.

"Before this FUP limit is reached, Jio customers enjoy unmatched 4G LTE speeds on the Jio network. However, after the FUP usage limit is reached, speeds are reduced to 256kbps. Full 4G LTE speeds are once again restored once the next 24-hour period begins.

"Historically, we have observed that a disproportionate number of speed tests are performed once the FUP comes into effect. This is so since most users don't  consider performing the test until they observe a deterioration of speed.

"Such users also tend to perform multiple tests until full speeds are restored.''

The Telecom Regulatory Authority of India (Trai)'s recently-launched My Speed website, the average pan-India 4G download speed by Reliance Jio stood at 6.2Mbps, which made it only the fifth-fastest network in the country.

In Delhi circle, network's ranking on the same parameter was up to third, however, the speed dipped to 5.9Mbps, while in Mumbai, a major telecom market, Reliance Jio's download speed rose to 10.7Mbps taking it to the second position. 

In Karnataka circle Jio slipped out of the top 5 entirely, though average download speed were measured at 7.5Mbps.

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