McDonald's denies claims employees are taught to under-fill fries
13 September 2017
McDonald's customers feeling shortchanged by their McDonald's fry order, might have reason to think that way. According to a couple of anonymous McDonald's employees on askReddit, they were taught to under-fill fries by their employer. Their confessions came in response to an askReddit thread prompting folks to answer, ''What did your job want you to hide from customers?''
Reddit user ExperiMENTALbunny wrote: ''I worked at McDonald's and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn't.''
I only had 1 customer call me out on it. He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up half way, so I had to give him more fries. I was impressed and embarrassed. It's been 7 years and I can still see his face.
That was not the only confession of the kind. Psychoopiates, another Reddit user, responded to the above with: ''I fucking hated that practice and basically refused do it. Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries. The fries were dirt cheap too! Case held 6 bags, each bag made 8 or 12 baskets, and each basket made 4-5 large fries filled my way. They only cost $20 a case, so if they just filled them like I would they would net $288 with all conservative numbers($8,4,1.5) and assuming they were all sold in meals. This is coming from management side because I was shipping manager so I had to know all this shit.
McDonald's, however, has denied the claims. A statement issued by McDonald's said: ''We believe these claims to be fictional, there are no 'secret tricks' and we have strict operational procedures in place to ensure that fry portions are not under-filled. Without a verified source we are unable to investigate this further.
''Our employees work hard to ensure our customers have the best experience possible in our restaurants, and we strongly refute any claims that suggest otherwise."