Guidewire Software to double India workforce, deepening global capabilities

US-based Guidewire Software is planning a major scale-up in India, aiming to double its headcount in the country to 1,000 by the end of 2028. The move reflects the company’s strategic shift to strengthen its professional services arm, particularly through its center in Bengaluru.

India’s rise as a high-value innovation hub—moving well beyond its past image as a back-office destination—has made it a magnet for global tech and financial firms. Multinational companies are increasingly setting up Global Capability Centers (GCCs) in India to handle critical functions such as product development, R&D, finance, and customer support.

Guidewire’s Chief Product Development Officer, Diego Devalle, confirmed the company’s India focus will be on expanding professional services, where demand is outpacing engineering growth. “I foresee that as we pass to 2028, the growth will be bigger on services than on engineering,” he said. These roles often involve direct collaboration with consulting and tech giants like PwC, Capgemini, and Tata Consultancy Services, supporting insurance clients in deploying Guidewire’s software solutions.

At present, India makes up a modest share of Guidewire’s global workforce, which stands at around 3,500 employees. But with plans to cross 500 employees in India by the end of this year—split between Bengaluru and Chennai—the country is fast becoming central to the company’s global delivery strategy. Of the current India-based team, about 400 are in engineering and cloud-focused R&D, with the rest handling client-facing service roles.

India’s growing GCC footprint

Guidewire’s decision to deepen its India presence mirrors a broader trend among global enterprises. Companies like JPMorgan Chase, Target, and Wells Fargo have long operated their own GCCs in India, underscoring the country’s importance in global tech and financial operations.

According to ICICI Securities, GCCs are on track to contribute 2% of India’s GDP by 2030—doubling from less than 1% today. For tech and service providers, this signals not just cost efficiency but access to a deep, skilled talent pool that’s now critical to product innovation and global scalability.

Summary

Guidewire Software is set to double its India workforce to 1,000 by 2028, driven by growth in its professional services division. The expansion underscores India’s growing role as a global innovation hub, particularly in the insurance and tech services sectors. As GCCs continue to expand, India’s contribution to global enterprise operations—and its economic footprint—is set to rise significantly.

FAQs

1. What does Guidewire Software do?

Guidewire Software is a U.S.-based technology company that provides software solutions for property and casualty (P&C) insurance companies. Its products help insurers manage underwriting, policy administration, billing, and claims.

2. Why is Guidewire expanding its India workforce?

The expansion supports the company’s growing professional services division, which helps clients deploy and integrate Guidewire’s software. India offers a deep talent pool and has become a key hub for innovation and service delivery.

3. What are Global Capability Centers (GCCs)?

GCCs are offshore units set up by multinational corporations to handle critical business functions such as product development, finance, customer service, and research. They support the parent company’s global operations and often drive innovation.

4. How many people does Guidewire currently employ in India?

As of mid-2025, Guidewire has approximately 500 employees in India, split between its Bengaluru and Chennai offices. This number is expected to grow to 1,000 by 2028.

5. What kind of roles is Guidewire hiring for in India?

The majority of new roles will be in professional services—client-facing positions that involve working with partners like PwC, Capgemini, and TCS. The company also maintains a strong engineering team focused on cloud operations and R&D.

6. How significant is India in Guidewire’s global strategy?

By 2028, India is expected to account for nearly 25% of Guidewire’s global workforce, marking a strategic shift in its delivery model and talent utilization.

7. How does India’s GCC sector impact the economy?

India’s GCC sector is rapidly expanding and is projected to contribute 2% of the country’s GDP by 2030. This growth highlights India’s transformation into a global tech and innovation powerhouse.

8. Which other companies have established GCCs in India?

Major global players such as JPMorgan Chase, Target, Wells Fargo, and many others have established significant GCC operations in India, leveraging its skilled workforce and cost advantages.