Maruti recalls 3,796 Ciaz units over faulty clutch operation
02 December 2014
Maruti Suzuki, India's biggest carmaker by sales, yesterday announced the recall of 3,796 units of its newly-launched mid-sized premium sedan Ciaz for a "suspected fault" with the clutch operation system.
The recalled Ciaz units had been manufactured before 7 November, Maruti Suzuki said.
"The company has decided to undertake a service campaign for these cars, in the interest of customers. Maruti Suzuki dealers have started to communicate with owners of the impacted vehicles," Maruti Suzuki said in a statement.
The inspection and replacement will be done for free, the company said.
Maruti sold nearly 5,232 units of Ciaz in November. In October, the company claimed to have outsold Honda City, its biggest competitor in this segment.
Automobile companies have been pro-active in recalling vehicles in case of safety issues since industry body SIAM initiated a voluntary recall policy in 2012.
Experts believe that in the long run, car recalls are positive for both the customer and the car maker.