Delhi: The capability assessment programme for potential
employees in the BPO industry, 'Nasscom assessment of
competence', will be introduced pan India from November
expects over a lakh aspirants to undergo this assessment
in the first year of its introduction.
the first phase the assessments will be introduced in
eight states Rajasthan, Gujarat, Chandigarh, Maharashtra,
West Bengal, Kerala, Bihar and Sikkim from next
the shortage of qualified talent only 25 per cent of technical
graduates and 10-15 per cent of college students are found
suitable for the ITeS and BPO industry.
is estimated that by 2010, India could have a possible
manpower shortfall of 5 lakh people by 2010. Of this,
the BPO gap would be around 3.5 lakh.
assessment tests will be conducted on line to measure