IndiGo, one of India's most competitive low-fare airlines has won the CNBC AWAAZ Travel Award '09 being adjudged the best low cost carrier.
Now in its third year, these awards honour the best in class travel destinations and other ancillary services of the tourism industry. The award decision was based on a robust and comprehensive study conducted by India's leading research firm, Synovate
According to the airline, Synovate's was a most exhaustive pan-India study conducted across 12 cities with over thousands of respondents voting for their choice of travel services and destinations.
Aditya Ghosh, president, IndiGo, said, ''To me, this award is a true recognition of how IndiGo has redefined the airline business in India. Independent and unbiased public recognition is always great encouragement for the entire team at IndiGo … especially, when it is backed by a name such as CNBC AWAAZ and a survey that is as extensive as this one. At IndiGo, we try and keep things simple and deliver on what we promise to our customers."
Ghosh further added, "It has been our constant endeavour to live up to and exceed our passenger's expectations and continue making their journey a hassle free experience. I accept this award on behalf of the 2300 members of Team IndiGo who go out every day, in rain or shine, with a smile and make a difference! ''
On the verge of completing three years of operations, 2009 also marks the third year in a row that IndiGo has been adjudged as India's Best Low Fare Carrier.
In 2007, IndiGo was voted as the Best LCC by the Airline Passengers Association of India. In 2008, IndiGo received the award of the Best LCC at the Galileo Express Travel Awards. This has now been followed up in 2009 with the CNBC Awaaz awards.