RBI imposes Rs14-cr penalty on 7 banks for flouting norms

The Reserve Bank of India (RBI) has imposed penalties of a total Rs14.20 crore on seven banks, including a payments bank and a cooperative bank, for contravention of various sections of the Banking Act during the period between 1 July 2018 and 31 October 2018, according to the latest Financial Stability Report.

The enforcement action was initiated for non-compliance with/contravention of directions on fraud classification and reporting, discipline to be maintained while opening current accounts and reporting to the Central Repository of Information on Large Credits platform and Risk-Based Supervision. 
Banks were also penalised for violations of directions/guidelines on KYC norms violation of Income Recognition and Asset Classification norms, delay in resolution of ATM-related grievances, violation of all-inclusive directions and non-compliance with specific direction prohibiting opening of new accounts.
During the period between 1 July 2017 and 30 June 2018, the Enforcement Department had imposed an aggregate penalty of Rs102.40 crore on 14 banks, including a payments bank and a small finance bank.
RBI had, in April 2017, created a separate Enforcement Department with a view to separating the function of identification of contravention of respective statutes/ guidelines and directives by the regulated entities from imposition of punitive action and to make this process endogenous, formal and structured, 
The core function of the department is to enforce regulations and improve compliance, with the overall objective of ensuring financial system stability and promoting public interest and consumer protection.
The RBI has also observed some deficiencies of service centres/business process outsourcing subsidiaries of major foreign banks during its thematic study on operations. These included employees in the outsourced agency getting access rights to the bank’s core banking solution (CBS). It was also observed that user control-related activities, such as password re-setting, access rights to bank’s applications and change request were handled by the outsourced agency.
The report also said banks’ Service Level Agreements (SLAs) with their outsourced agencies did not recognise the Reserve Bank’s right to inspect the service provider of the banks and their books and accounts by one or more officers or employees or other persons.