Indian-owned call centres in Scotland will create at least 200 jobs in the country during next year, Scondland's first minister Alex Salmond announced on Tuesday.
The Hero Group will recruit the new staff during the next 12 months to work in call centres in Larbert, near Falkirk, and in Kilmarnock, East Ayrshire.
The firm already has seven call centres in Scotland, employing more than 1,600 people, and has been awarded 850,000 pounds to significantly extend its European trade operation, The Scotsman reports.
HEROtsc, which is part of the Hero Group, has expanded its operations into other areas, including training, offshore call centres, IT, financial services and insurance.
Staff taking up the jobs will field calls about services and products for key clients of the Indian firm, such as Sky TV and Vodafone.
Salmond, who is in India to attend the Commonwealth Games, met chairman of Hero Group Sunil Munjal and president of Hero Management Services Rohit Chanana.