Mumbai:
HDFC Standard Life Insurance Company, has been able to
improve its customer response capability after implementing
FileNet enterprise content management (ECM) solution.
This was stated at a press conference in Mumbai, by Hugh
Sutherland, vice president — Asia Pacific, Filenet
Corp.
Speaking
on the occasion, he said, "HDFC Standard life has
experienced remarkable growth. As the company expands,
it is imperative that it implements a solution that will
help it to maintain its focus and achieve its objectives.
We believe that HDFC's choice for FileNet's new business
solution is base on our industry's best practices and
track record in delivering enterprise content management
solutions,"
Moreover,
the highly scalable solution will accommodate an increasing
document load as HDFC's business expands, he added.
According
to Sunil Rawlani, head, information systems and technology,
HDFC Standard Life, "Our FileNet solution has helped
us to improve collaboration among employees throughout
the easy sharing and accessing of information pertinent
to new business." He added that leveraging new technologies
like FileNet would enable the bank to improve its service
standards.
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