Services
Apollo Global in advanced talks to buy US call center technology services provider West Corp
28 April 2017
Japan Post may write down $3.7 bn after Australian acquisition
22 April 2017
April fool? Not funny for Ola customer hit with Rs149 cr bill
05 April 2017
Essar exits BPO business with sale of Aegis to Capital Square for $300 mn
04 April 2017
Essar sells Aegis to Capital Square Partners
03 April 2017
Singapore’s ride-hailing firm Grab to buy Indonesian online payment startup Kudo
03 April 2017
WNS acquires HealthHelp for $95 mn
16 March 2017
China’s Didi Chuxing opens lab in US to develop AI and driver-less technology
09 March 2017
After expose, Uber says it has ended ‘Greyball’ use
09 March 2017
Uber loses court battle over language rules for drivers in London
06 March 2017
Hacker Prakash strikes again! Shows how to get free Uber rides
06 March 2017
Japan's SoftBank to invest $3 bn in WeWork: report
27 February 2017
Cab drivers turn ‘beggars’ in Hyderabad, protest in Delhi
11 February 2017
Karnataka orders Uber, Ola to end ride-sharing services
31 January 2017
Chaos on Bengaluru roads as Uber, Ola drivers protest
24 January 2017
Almost half the lawyers in India are fake, finds Bar Council
23 January 2017
Uber to pay $20 mn for duping drivers with false earning and vehicle financing claims
20 January 2017
Clayton, Dubilier & Rice in the lead to buy Avaya call centre unit for around $4 bn
24 November 2016
Ola introduces credit service in India for frequent users, corporates
17 November 2016
Uber sued by San Francisco's Flywheel, formerly DeSoto Cab
04 November 2016
BPOs heading to smaller towns with 9,000 new call centre seats: IT minister
05 October 2016
GoDaday expands hosting services with Cloud Services and Cloud Applications launch
28 September 2016
Ola seeks to rope in top 100 firms with corporate offerings
26 September 2016
Uber's rival Grab ties up with driver-less startup nuTonomy
23 September 2016
Uber’s driverless vehicles debut in Pittsburgh
15 September 2016
Uber signs MoU with Maruti after Ola’s deal with Mahindras
15 September 2016
Mahindra in strategic alliance with cab aggregator Ola
08 September 2016
Chinese antitrust regulator launches investigation into Didi-Uber merger deal
02 September 2016
nuTonomy's driverless cabs on Singaporean roads gain momentum
30 August 2016
World's first taxi service with self-drive cars launched in Singapore
25 August 2016
Startup bringing driverless taxi service to Singapore
24 August 2016
French call-centre operator Teleperformance to buy LanguageLine Solutions for $1.52 bn
22 August 2016
FTC files complaint against 1-800 for colluding with rivals to hamper price comparison
09 August 2016
Genesys in talks to buy Avaya’s contact center business worth more than $4 bn
08 August 2016
After losing LinkedIn, Salesforce to buy Quip for $582 mn
03 August 2016
Synnex Corp of US to buy BPO firm Minacs for $420 mn
13 July 2016
CVC Capital to buy Asia's largest funeral services firm Nirvana Asia for $1.1 bn
09 July 2016
Bangalore staffing company TeamLease Services to buy ASAP Info Systems
04 July 2016
Quess Corp’s Rs400-cr IPO subscribed 147 times
02 July 2016
Uber raises $3.5 bn from Saudi Arabia’s Public Investment Fund
02 June 2016
Tech Mahindra to buy British financial services BPO firm Target Group in a Rs1,178-cr deal
28 May 2016
Diesel cab ban may force BPO firms out of India, SC told
06 May 2016
US contractor fined $3.1 mn for outsourcing work to India
26 March 2016
Bike-taxi app Baxi now goes internet-free
21 March 2016
Ola, Uber launch bike taxis in Bengaluru on same day
04 March 2016
India’s services sector slows as demand slackens
03 March 2016
Economic Survey: Service sector contributes nearly 66.1% of GDP
26 February 2016
Genpact to hire 10,000 professionals in India in 2016
08 December 2015
Three private equity firms in race to buy French call center operator Webhelp
05 November 2015
NTT’s Netmagic launches India’s largest data centre
29 October 2015
Blackstone buys BPO operations back from Serco for £250 mn
16 September 2015
French buyout firm Wendel to buy AlliedBarton Security Services for $1.67 bn
30 June 2015
Ola and Taxi For Sure win case against Delhi ban, Uber goes to court
12 June 2015
Infrastructure, skilled manpower hampering growth in F&B services: report
27 May 2015
Services to get costlier with 14% tax from 1 June
20 May 2015
Government expects large number of call centres in smaller towns
15 May 2015
ISPs in Delhi delay blocking of web sites of Uber, Ola and Taxiforsure
15 May 2015
Singapore consortium to design Andhra Pradesh’s new capital city
13 January 2015
Private equity firm Permira to buy South African datacentre group Teraco
05 December 2014
EXL acquires Overland Solutions
31 October 2014
Essar to sell Aegis its US, Philippines and Costa Rica operations
11 July 2014
Cost audit now mandatory for realty firms, hospitals and educational institutions
01 July 2014
A cool crowd funding appeal drives dollars towards an innovative online education platform for animators
12 June 2014
24 x 7 PAN India emergency assist help line launched
24 April 2014
Onex Corp to sell The Warranty Group to TPG Capital for $1.5 bn
22 March 2014
Beijing Capital to buy New Zealand waste management firm for $798 mn
04 March 2014
Aditya Birla Group sells BPO arm Aditya Birla Minacs to PE firms
31 January 2014
Aegis hires over 600 US military veterans and their spouses
21 January 2014
KPMG Capital Formed to Accelerate Innovation in Data and Analytics
11 November 2013
UK’s security services firm G4S rejects $2.5-bn bid for cash solutions business
29 October 2013
Career Education sells European education business to Apax Partners for about $305 mn
26 October 2013
TCS, GE, Saudi Aramco team up to launch all-female BPO centre in Riyadh
25 September 2013
"Big Four" accountant failed to spot conflicts of interest in MG Rover collapse
31 July 2013
Severn Trent board turns down revised bid from LongRiver Partners
03 June 2013
Canadian PE firm Onex to buy Nielsen Expositions for $950 mn
06 May 2013
Call centre relocates staff half way around the world to avoid night shifts
03 May 2013
India loses 750 Vodafone call centre jobs to Australia
01 March 2013
Competition Commission: audit dominance by 'big four' hurts competition
23 February 2013
Go Daddy acquires smartphones website creator M.dot Inc
13 February 2013
HSBC Indian services PMI up to 57.5 in January
05 February 2013
Three Delhi youth arrested for defrauding 60,000 Britons of £10 million
15 January 2013
Serco acquires MENA Business Services subsidiary in Kingdom of Saudi Arabia
19 December 2012
Sutherland pips Genpact to acquire Apollo Health Street for Rs1,000 crore
11 December 2012
UK accountancy firm BDO to merge with rival PKF's UK arm
08 November 2012
India’s services sector growth at six-month low: HSBC
05 November 2012
TUV Rheinland to invest Rs 150 crore in India
04 October 2012
Asia-Pacific BPO industry to reach $9.5 bn in 2016
25 September 2012
Outsourcing services could help UK government save over £22 bn annually: study
24 September 2012
Oilfields surveyor CGGVeritas to acquire Fugro’s seismic division for €1.2 bn
24 September 2012
Canadian PE firm Onex to buy SGS International for $813 million
05 September 2012
Tech Mahindra acquires Hutchison’s BPO arm for $87 million
04 September 2012
Tech Mahindra eyes Hutchison Whampoa's Indian call centre business: report
04 September 2012
Hertz to buy Dollar Thrifty for $2.3 bn after years of standoff
27 August 2012
Apax, Bain in race to buy 41 % in Genpact for $1.4 billion: report
12 June 2012
Essar Group plans to sell BPO firm Aegis
19 April 2012
Serco’s new entity to close calendar year with $1 bn+ revenues
13 April 2012
Staffing provider On Assignment to buy rival Apex Systems for $600 mn
21 March 2012
Aegis planning to tap market through $400mn IPO
17 February 2012
IT firms' BPOs report lacklustre results for Q3
25 January 2012
US bill against offshore call centres could hit Gujarat BPOs
23 December 2011
New US bill targets call centre jobs overseas
20 December 2011
Spanco to invest $27 million in Nigeria; granted 5-year tax holiday
16 December 2011
Philippines overtakes India as call centre hub
28 November 2011
Google’s updated search engine to serve more relevant results
05 November 2011
WNS acquires Paxys's stake in Philippines JV
02 November 2011
Hertz withdraws from buying smaller rival Dollar Thrifty
28 October 2011
UK security group G4S to acquire Denmark’s facilities company ISS for $8.2 bn
17 October 2011
Meinhardt plans to invest over Rs 100 cr in India
17 September 2011
India's top 20 BPO export firms post revenues of Rs 32,246 crore in 2010-11
23 August 2011
Hinduja Global Solutions acquires 3i Infotech's HRO business
13 August 2011
Goverment proposes Ombudsman for legal profession
09 August 2011
Hinduja Global acquires Canada-based OLS for enterprise value of C$74.85 million
03 August 2011
Essar’s outsourcing arm Aegis plans centre in Manchester
15 July 2011
Spanish banking group Santander recalls India call centres to the UK
08 July 2011
US-based BPO provider APAC to be acquired by One Equity Partners for $470 mln
07 July 2011
Indian services sector growth falls to lowest in 20 months
03 June 2011
UK's Serco to buy Indian BPO Intelenet for Rs2,772 crore
31 May 2011
Amec Plc to buy engineering services firm Mactec for $280 million
19 May 2011
UK big four accountants may face Competition Commission enquiry
18 May 2011
Tech Mahindra starts BPO operations in Philippines
02 May 2011
IT firm Headstrong sold to Genpact for Rs2,475 cr
07 April 2011
Lawyers go on strike against service tax proposal; demand rollback
24 March 2011
Bar Council to formulate new ethical guidelines for lawyers by end-2011
07 February 2011
Rape aftermath: Delhi cops impose tough norms on BPOs, cabbies
11 December 2010
Philippines catches up with India's call centre revenues
03 December 2010
Patni Computers opens new BPO unit in Gandhinagar
29 November 2010
Infosys BPO - P&G win outsourcing engagement award
09 November 2010
A new twist to "captive" BPO at Cherlapally jail
02 November 2010
MCI suspends Dr Ketan Desai's medical licence
12 October 2010
Firstsource signs five-year customer service contract with Barclaycard UK
01 October 2010
Google acquires second Israeli start-up Quiksee
14 September 2010
Ohio outsourcing ban: India furious, US placatory
11 September 2010
PwC to buy Diamond Management & Technology for $378 million
24 August 2010
India’s domestic PMS market to grow 31 % in 2010: Gartner
19 August 2010
SEBI can probe Price Waterhouse role in Satyam scam, rules HC
14 August 2010
Services sector growth rate moderates in July
04 August 2010
Licencing firm Bradford enters India in pact with Franchise India
26 July 2010
Alibaba.com to acquire US e-commerce firm Vendio Services
25 June 2010
Hinduja Global acquires UK-based Careline Services
21 June 2010
Sodexo rebrands its service vouchers and cards division
07 June 2010
Aditya Birla Minacs adds muscle with US debt recovery firm BCR acquisition
02 June 2010
US Senator proposes to end outsourcing through taxation
31 May 2010
Essar Group to acquire 59.13-per cent stake in AGC Networks
31 May 2010
Aegis buys Sallie Mae’s back office in Texas
19 May 2010
Radiant goes to jail for BPO staff shopping
14 May 2010
Errant audit firms may be penalised, says Khurshid
23 April 2010
ICAI plans to set up e-tax centres
14 April 2010
Aditya Birla Minacs acquires UK-based Compass BPO
10 March 2010
Now, you can pay your cab fare with a credit card
18 January 2010
Sparsh BPO launches facility in Dehradun
11 January 2010
NTT Communications acquires 29.7-per cent stake in goFLUENT Group
07 January 2010
Research firm Gartner acquires Burton Group for $56 million
06 January 2010
Services sector business activity grew fastest in December: HSBC Markit report
06 January 2010
Europe surpasses N America as top outsourcer
22 December 2009
Bombay High Court judgment bars foreign law firms from operating in India
17 December 2009
BPO industry to become more domestic, revenues to reach $6.8 billion in 2013: IDC
13 November 2009
HCC in pact with UK's AMEC for nuclear technology services
30 September 2009
Caretel to provide BPO services for MTNL
23 September 2009
Warburg Pincus fails to sell its stake in WNS
19 September 2009
Mumbai Fire Brigade to utilise Mercedes-Benz Actros trucks for special application
16 September 2009
Bing makes small dent in Google, Yahoo market share in July
19 August 2009
UK may outsource tax return job worth £8.5 billion to India
05 August 2009
Yahoo to unveil redesigned website home page
21 July 2009
NASSCOM identifies 50 cities for IT, ITes development
15 July 2009
Aegis acquires South African BPO group CCN
10 July 2009
Bangalore law firms J Sagar Associates, M&C Partners merge
25 June 2009
Rio Tinto’s cost cutting campaign brings windfall to Indian lawyers
19 June 2009
PricewaterhouseCoopers complete acquisitions of BearingPoint for $44 million
18 June 2009
US Supreme Court calls for recusal of judges to avoid bias
09 June 2009
3i Infotech to set up BPO subsidiary
05 June 2009
BWIR to acquire Italian software firm think3's engineering services unit
18 May 2009
Aegis to acquire Australian BPO UCMS for A$454 million
15 May 2009
Obama: new tax plans are bad news for offshoring
07 May 2009
Indian outsourcers unfazed by Obama's disincentives to US firms
07 May 2009
Accenture ranked top outsourcing provider
30 April 2009
Sparsh BPO launches second delivery centre in Bangalore
29 April 2009
Indian IT sector to grow to $225 billion by 2020
22 April 2009
BPO market share of India-centric vendors to nearly double by 2010
20 April 2009
Delta pulls back call-centre jobs from Wipro
20 April 2009
Staffing major Adecco replaces CEO with former executive
02 April 2009
No 3 US law firm fires 8 per cent of its lawyers
28 February 2009
Jammu and Kashmir to have its first BPO
12 February 2009
Satyam trail throws up ‘questionable antecedents’ of PwC partners
03 February 2009
Rental car company Hertz to eliminate 4,000 jobs
17 January 2009
Offshoring plans not slowed by global financial crisis: PwC – Duke ORN survey
11 December 2008
Satyam BPO names Vijay Rangineni interim CEO
30 September 2008
Service sector to grow at over 9.5 per cent: CII poll
08 September 2008
Citi may sell India BPO arm to TCS as it rejigs Asia Pacific operations
19 August 2008
Genpact looking at acquisitions in India, US
12 August 2008
Essar group's Aegis buys US BPO firm for $250 million
05 August 2008
Nasscom - A T Kearney assess 50 leading cities for IT- BPO growth during HR summit
03 July 2008
DHL/Blue Dart aviation to start direct services on Kolkata-Dhaka route
15 May 2008
LEX Nexus, restructured as a 'specialised shipping law firm'
02 May 2008
Aditya Birla Minacs selects Verizon Business to upgrade global communications
18 April 2008
Intellectual arbitrage to differentiate Indian KPOs: KPMG
16 February 2008
Barclays Plc contracts US credit cards back office contract to Firstsource Solutions
08 February 2008
ICRA arm, Dun & Bradstreet in Philippines joint venture
04 February 2008
BPO income in India seen touching $50 billion by 2012
29 January 2008
Indian buyers lead outsourcing growth in Asia Pacific
24 January 2008
R Systems to acquire Sento Europe
28 December 2007
Gartner identifies top 30 countries for offshore services
11 December 2007
BPO industry plans petrol unit, hotline facility for employee safety
17 November 2007
Sweden's Securitas buys 49-per cent in India's Walsons for $17 million
15 November 2007
Priceline acquires Asian online hotel reservation service Agoda
15 November 2007
Essar Group's BPO arm Aegis to buy TeleTech India
15 November 2007
Update 1: Aegis confirms TeleTech acquisition; Set to become a $500 million company in two years
15 November 2007
Lindstorm India offers corporate rentals uniforms
25 October 2007
European services industry records its slowest growth in over a year
04 October 2007
NXP Semiconductors signs five-year BPO agreement with Capgemini
24 September 2007
Publicis buys Capital Advertising
19 September 2007
Moderation in IT, BPO wages to begin next year: Nasscom
07 September 2007
Apollo Hospitals'' healthcare BPO Apollo Health Street buys Zavata Inc for Rs697 crore
30 August 2007
Sub-prime crisis to benefit prime Indian MPOs
30 August 2007
Firstsource Solutions acquired MedAssist Holding Inc for $330 million
30 August 2007
Finance ministry approves Blackstone''s investment in SKR BPO Services
23 August 2007
Captive BPO sales picking up steam?
14 August 2007
Apollo Hospital set to acquire medical BPO in US
09 August 2007
Infosys to buy Philips Global''s finance BPO
17 July 2007
NASSCOM announces third party ITeS-BPO company rankings
12 July 2007
China narrowing outsourcing gap with India
09 July 2007
Pricewaterhouse to pay $225 million in Tyco settlement
07 July 2007
Cadbury out sources HR and accounting functions to Genpact
05 July 2007
SPi to move medical billing work to India from US
04 July 2007
Blackstone set to acquire HDFC-Barclays JV Intelenet for $200 million
18 June 2007
Update: Global Services stakes to Blackstone JV
18 June 2007
US companies now outsource legal work to India
16 June 2007
Thriving BPO industry lead to shortage of CAs
11 June 2007
China''s bid to rival India as BPO destination a "distant dream": Forrester
24 May 2007
World''s first email with address in Chinese characters
08 May 2007
Smaller Indian cities to emerge as the next outsourcing hubs
29 March 2007
Sankalpan designs green building for ABN AMRO's BPO in Dubai
17 March 2007
Cross cultural e-learning portal from Global Adjustments
17 March 2007
Indian architects firm designs green building in Dubai
17 March 2007
HP to expand BPO operations in India
15 March 2007
Lloyds TSB to shut down Mumbai call centre
03 March 2007
Indian call centres could face Kenyan challenge
24 February 2007
DuPont to set up $50 million R&D centre in Hyderabad
22 February 2007
UK's MLS group to develop business centres
20 February 2007
Upward FSI revision in rest of Mumbai unlikely, says Knight Frank India chief
07 November 2006
Anil Nanda''s Akme Projects brings Irish FDI for real estate
03 February 2006
No backlash from BPO customers: Wipro
18 December 2003
BPO: Advantage India for the Present
17 December 2003
ISPS: All ship-related contracts up for review
17 December 2003
Facts-and-figures back-up
13 December 2003
Advantage India
07 December 2003
Toon to tango
05 December 2003
BPO: US healthcare sector eyes India for networking solutions
24 November 2003
Iron Curtain strikes back
24 November 2003
Godrej acquires US call centre
18 November 2003
Talisma hives off one division
10 November 2003
ICICI OneSource offers career growth plans to its agents
04 November 2003
Gopalakrishnan is N America director of ICICI OneSource
28 October 2003
Lack of financial aid forces Aysha Infotech to drop call centre project
28 October 2003
Off the beaten track
21 October 2003
Indian companies forge tie-ups with training institutes for BPO
16 October 2003
Emerson Network Power plans to add 35 more employees in India
27 September 2003
Moser Baer poised to gain from hardware-outsourcing wave
26 September 2003
LimeBridge Contact meet
25 September 2003
UTI Venture Funds invests over $2 million in Rev IT, Sherpa
19 September 2003
Staffware to invest $3 million in India by 2005 for outsourcing
11 September 2003
Not a temporary advantage
22 August 2003
Glimmer of hope
19 August 2003
A positive attitude
11 August 2003
Reliance Infocomm to have 6,500 people for BPO business
04 August 2003
Striking gold
02 August 2003
WestBridge invests $5 million in Indecomm Global Services
28 July 2003
Ma Foi Q1 revenue rises
26 July 2003
HTMT Q1 IT income up 57%
24 July 2003
HTMT implements SAP solution at INCableNet in record time
21 July 2003
Oracle Corporation to add more than 3,000 employees in India
11 July 2003
Kale opens new MPS centre, forays into other BPO verticals
08 July 2003
Hewlett-Packard to shift BPO base from Sydney to Bangalore
27 June 2003
GECIS, GE''s new BPO unit in Hyderabad launched
26 June 2003
Indian Rayon buys Transworks
23 June 2003
Grow together
13 June 2003
HTMT renews its BPO contract for US firm; signs up three more
10 June 2003
Prudential''s $10-million offshore service centre set up in Mumbai
05 June 2003
Geometric growth
30 May 2003
Diebold finalises deal to acquire remaining 50% equity in JV
29 May 2003
vMoksha ties up with Chinadotcom for its rapid growth strategy
21 May 2003
IDBI Bank plans to increase IT expenditure corpus to Rs 45 cr
16 May 2003
IT is the future bond
15 May 2003
Challenging days ahead
10 May 2003
ICICI OneSource to hire more hands, to expand nationally
08 May 2003
TCS buys Swissair Financial Services stake in BPO JV
07 May 2003
Thomas E Mead appointed chief marketing officer at EXL Service
06 May 2003
Ma Foi to offer additional stake to an Australian company
17 April 2003
IATA selects Kale’s APEXT for neutral fare proration service
15 April 2003
Going global by selling local
15 April 2003
Progeon chosen preferred service provider of BT for BPO
10 April 2003
HCL Technologies bags $160-m BPO contract from BT Group
08 April 2003
Stracon retains MTNL order for call centre operations
07 April 2003
Warning knell
23 March 2003
HCL Comnet eyes global remote services management sector
19 March 2003
Steven Gruber appointed as new chairman of EXL board
06 March 2003
Resourceful outsourcing
06 March 2003
Keane announces major plans for India, eyes $15-m investment
26 February 2003
Domestic market key to manufacturing industry''s strength
22 February 2003
Aviva to set up call centre in India; plans to employ 1,000 people
12 February 2003
A matter of choice
06 February 2003
BPO likely to contribute 3 per cent to India's GDP: various reports
01 February 2003
The Cyberabad lure
22 January 2003
Nasscom, TFCI to host BPO, IT outsourcing summit in Chennai
16 January 2003
Brigade Corporation opens Chicago office to serve global clients
09 January 2003
GE Capital plans fifth call centre in India for BPO operations
13 December 2002
Exlservice joins hands with Oak Hill, Financial Tech Ventures
21 November 2002
Call centres set the registers ringing
10 October 2002
D-Link India to export structured cabling products to Taiwan
07 October 2002
Blue Dart, DHL Worldwide in sales alliance
12 September 2002
NPAs improve, but need more attention
30 July 1999
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