2004-05 ECGC obtained IS/ISO 9001 : 2000 quality management certification
(QMS) from Bureau of Indian Standards for 12 branches. These include three
branches each in Maharashtra and Tamil Nadu, two in New Delhi and one each
in Karnataka, West Bengal, Uttar Pradesh and Gujarat.
a press release ECGC says that it is the first insurance company to obtain
this license from BIS. ECGC proposes to bring all their branches under the
IS/ISO Certification so that the operations of all ECGC offices are IS/ISO:
the previous year it secured the certification for its head office and 'large
exporters' branch in Mumbai.