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The world''s
seventh largest telecommunications company and India''s largest telecom service
provider BSNL has awarded a mission-critical multi-year engagement to Tata Consultancy
Services (TCS). For
TCS, the engagement with BSNL has an approximate deal value of Rs574 crore ($140
million) over a multi-year period. During
this transformational engagement, TCS will provide BSNL with a comprehensive range
of telecom services to enable complete transformation of existing systems and
processes to next generation convergent billing system. TCS
will lead manage the overall engagement along with a large team of hardware, software
and application partners. "The
engagement with BSNL is testimony to TCS'' ability to help customers experience
certainty by leveraging our superior capabilities in systems integration using
cutting edge technologies as well as its strong domain knowledge in the telecom
sector," said S. Ramadorai, CEO and MD, TCS. The
multi-year engagement involves setting up of complex data networks across the
vast BSNL footprint in North and West of India and includes deployment of operational
support systems (OSS) and business support systems (BSS) components such as customer
relationship management, billing, mediation, directory enquiry among others. The
overall engagement involves managing the development, deployment and operations
of services. "TCS
will leverage its assets, frameworks, development processes, best practices and
prior experience of similar such engagements in order to deliver the next generation
of services to the biggest telecom service provider in India and help BSNL deliver
certainty to its end users," said N Chandrasekaran, head, global sales and
operations, TCS.
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