Delhi: New Horizons Computer Learning Centers (NASDAQ:
NEWH News), the world''s largest independent IT
training company, today announced the results of a learning
analytics process where nearly 1.5 million evaluations
have been collected from New Horizons customers worldwide.
The results indicate that New Horizons training is a significant
catalyst in optimising efficiency and effectiveness back
on the job. Within eight weeks of completing training,
participants showed 38 percent of an average performance
improvement, which was directly attributable and isolated
to New Horizons training, as opposed to other factors
that can influence performance gains.
independent research audit was conducted by KnowledgeAdvisors,
a learning analytics company, and was based on data that
was collected two months after New Horizons students received
training and had gone back to their jobs. The data was
collected through KnowledgeAdvisors'' learning analytics
tool, Metrics that Matter. New Horizons, an early adopter
of the learning analytics strategy, has been collecting
and analysing data of this type since February 2000.
2001 we introduced our Integrated Learning solution framework
which consists of customer-focused computer training choices
with a wide variety of tools and resources that reinforce
the learning experience," said Martin Bean, New Horizons
chief operating officer, Anaheim California. "Our
goal is to ensure our customers are not only satisfied
with our training offerings, but that our services are
aligning with their business strategies back on the job.
The learning analytics process provides us with a measurement
that proves a positive return on investment for our customers."
addition to performance gains, the learning evaluation
per cent of participants were able to apply New Horizons
training within 8 weeks;
per cent of participants utilise or plan to utilise
the knowledge and skills gained through New Horizons
training on their job;
per cent increase in skill or knowledge was noted by
participants upon leaving the training;
Horizons training yields a 4:1 benefit-to-cost ratio,
relative to the predicted increase in performance.
the Metrics that Matter tool, KnowledgeAdvisors is able
to predict job impact and can reinforce the prediction
with follow-up data collected when participants are back
on the job. The process is used by over 100 of New Horizons
training centers around
the world to meticulously track a scorecard of metrics
including: customer satisfaction, learning effectiveness,
job impact, business impact, and ROI.