LG recalls side-by-side door fridges in Australia
02 Jul 2011
Thousands of LG side-by-side door fridges in Australia are in the process of being recalled for repair due to a potential fire risk. Additionally, several older models made between 2002 to 2006 are subject to the voluntary recall.
The move comes after an ice-maker micro-switch failure in two isolated cases in New South Wales and Queensland.
"Although a comprehensive assessment shows that there is a minimal risk of this happening, LG takes the firm position that no risk is acceptable and has taken decisive action to undertake a voluntary recall," the company said in a statement.
"In an extreme case, there is a possible risk of fire."
The company sold around 36,000 side-by-side fridges sold over the time period in question.
Meanwhile in an interview with Patrick Avenell of Current.com LG Electronics Australia's general manager sales, Michael Doyle said the flaw was detected first in 2010 and it was an isolated issue but the action was taken after the company came across another instance more recently.
When asked what steps the company was taking to ensure that when a consumer went into a store, or when a retailer decided to stock LG refrigerators, that there would never be a problem with them, Doyle said the product finished in 2006 and there had been a lot more development and lot structure and procedure put in place to ensure it did not happen and it was not an ongoing issue.
He added there were local compliance teams as well which were made up of divisional heads to ensure that final sign off on product and to ensure that the company was putting the best possible product into the market. He added the company was comfortable this was not going to be an ongoing issue.
