Infosys has been a pioneer in implementing the practices of the CMMI model at various offsite and onsite centres. The appraisal conducted by Edward Weller, lead appraiser, Software Technology Transition, USA, is yet another step in a journey of continuous improvement and global benchmark.

The appraisal was conducted from Bangalore, New Jersey and Chicago, covering projects from 14 client locations in the US, and seven Infosys development centres. The appraisal, which was mainly conducted at onsite locations, is a one-of-its-kind for the industry.

"Infosys is continuously seeking to improve and maintain world-class quality in its operations across its own centres as well as at client locations. Our passion for quality has led to the successful completion of yet another CMMI appraisal where we have been rated again at Level 5. It is an honour and encourages us to strive harder for constantly excelling in quality standards and processes, which we believe, are critical components for competitive success," says Satyendra Kumar, head (quality), Infosys Technologies.

CMMI is an enhanced version of the Capability Maturity Model that integrates various other frameworks created by the Software Engineering Institute. CMMI enables not only the strengthening of software engineering processes, but also risk management and structured decision-making. It also facilitates the effective integration of people capability maturity aspects with the software engineering discipline.

"It is my pleasure to report that Infosys is highly customer-centred and process-driven, with an uncompromising attitude towards high quality and on-time delivery," says Weller.