Organizations from all sectors, of all sizes, all over India are facing very tough challenges: recession, volatility, poor governance. We are in the midst of a mega crisis.Most leaders,...
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Dear Quality Professionals,
I have been receiving a long string of communication on the role of a quality professional in the global economic meltdown.
The discussion is philosophical...
In 2009, the economic recession is unlikely to turn around.
Neither will the terrorists stop their trade.
Nor will global warming change course.
We, in India, can probably deal...
Last week I was a member of a roundtable organized by Dignity Foundation to discuss the impact of the global economic meltdown on the life of senior citizens in India. The roundtable was organized ...
Job security of employees is one of the core values of organizations pursuing performance excellence. It is a key component of employee satisfaction, which in turn is a prerequisite for achieving c...
A four-feet-something tot lugging a schoolbag would probably be the last image to pop up in your mind when you hear the word “customer”. But the DAV Public School, New Panvel, has proved some of th...
I am a stubborn advocate of “Higher Quality Costs Less”.
Two decades ago, many business leaders were under the impression that to improve quality, they had to significantly add to their cost...
I met with Mr Montek Singh Ahluwalia on 21 March, 2008 at the IMC Ramkrishna Bajaj National Quality Award and IMC Juran Quality Medal Award Ceremony, in Mumbai. A delightful person; very careful wi...
The teachings of Dr J M Juran are profound. They centre around the principle of the Juran Trilogy.
In discussing the subject with my colleagues at Qimpro, I confessed that each time I flirte...
Dr Joseph M Juran, one of quality’s most influential pioneers, transmigrated on Thursday, 28 February, at the age of 103.
Dr Juran. My Guru.
I was at a meeting in Pune, when I receive...
