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Data protection - Nasscom to work with legal authorities to bring guilty to book
New Delhi: The National Association of Software and Services Companies (Nasscom) in damage control mode said it has taken a serious view of reports that an Indian call centre employee allegedly sold bank account details of 1,000 UK customers to an undercover reporter. Nasscom said it would work with legal authorities in the UK and India to ensure that those responsible for criminal breach are promptly prosecuted and face maximum penalty.

Raman Roy, regarded as the pioneer of the Indian BPO industry, who quit Wipro BPO Solutions earlier this month to start his own outfit, questioned the feasibility of the modus operandi. He said BPO employees cannot give password information since it is not usually accessible by employees.

He said if the charges proved correct, it would reflect a lack of control in the BPO company that the employee belonged to.
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Sun's sting operation stuns Indian BPO industry
New Delhi: Yet another sting operation revealing security chinks in Indian BPO companies has surfaced. This time a foreign newspaper the UK-based tabloid 'The Sun' has reported that its journalist was able to obtain account numbers, bank card details, secret passwords and other personal details of 1,000 British Bank customers by paying $5,000 to an employee of a Delhi based company, Karan Bahree.

According to the UK tabloid, Bahree a 24-year old told the paper that he had obtained the information from a network of contacts inside call centres used by British banks.

Bahree is currently working for a Delhi-based company 'Infinity e-Systems' and was an ex-employee of IBM-Daksh in Gurgaon around two years ago.

This is the second scandal involving Indian BPOs.
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Government likely to legislate reservations in pvt sector
New Delhi: The government is said to be considering the possibility of bringing in legislation for reservation of jobs for SCs and STs in the private sector and was awaiting the advice of attorney general on the issue.

According to union minister Sharad Pawar, as the legislation has to be as per the Constitution, the government is at present looking into various issues.

Pawar's statement comes after a letter from captains of industry, including Ratan Tata, to social justice and empowerment minister Meira Kumar, also a member of the group of ministers. Their letter says, "we are reassured to learn from the government that it has no intention of resorting to legislative action to impose a statutory obligation of reservations on industry."
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