Centrica awards £2.1-million outsourcing contract to Fujitsu news
26 May 2008

IT services company Fujitsu Services has announced a three-year £2.1-million outsourcing contract with Centrica for its UK energy company British Gas's residential and and business customers. Centrica expect to reduce their application maintenance costs in this area by 50 per cent by outsourcing the IT contract to Fujitsu.

The agreement is a part of a 30-year relationship between between the two companies. 

Under the terms of the contract Fujitsu will provide 365x24 application maintenance and support services.  The applications managed by Fujitsu operate on a wide range of technologies, including VMS, UNIX, Visual Basic and Windows, and are all legacy systems requiring specialist technical skills.

"In its 30 year relationship with Centrica Fujitsu has been responsible for providing a broad range of solutions and services, using its comprehensive range of business and technical skills," said Neil Coop, senior commercial manager, Centrica. "In the process, Fujitsu's employees have amassed years of experience and knowledge of both Centrica's energy business and its underlying technology."

As part of the contract, Fujitsu will provide Centrica with an applications value assessment, a unique Fujitsu approach that enables a company to identify the relative value and viability of its applications.

The applications that are identified as being mature or those delivering high but declining value that would require to be re-designed to run at lower costs or replaced. This approach typically leads to cost reductions of between 10 per cent and 20 per cent. says Fujitsu.

Anne Stokes, business unit director for Fujitsu Services commented ''Centrica is taking a far sighted look at its applications portfolio and planning for the future. Centrica will take better informed decisions on the evolution of its applications and ensure they are properly aligned with their business strategy. Fujitsu Services is proud to be helping one of our most valued clients to drive its strategic goals in this way.''


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Centrica awards £2.1-million outsourcing contract to Fujitsu