Mumbai: eMR Technology Ventures, a knowledge-based outsourcing domain, has become the first Indian BPO to be certified with the SA 8000 certification for its outstanding work environment. SA 8000 is a globally recognised workplace standard from Social Accountability International (SAI), which evaluates companies on a unique combination of attributes.

"SA 8000 is a tool for organisations to ensure a productive and nurturing work environment for its most treasured asset - its' employees." says Rohit Arora, founder and chairman of eMR. "It is a matter of pride for us that the world class work environment we provide, as received global recognition," he adds.

With attrition rates in the BPO industry soaring, employee retention is a critical issue all BPOs are grappling with. eMR, has been able to create a healthy working environment with employee-friendly HR practices..

SA8000 is based on international workplace standard adopted by the International Labour Organisation and the UN's 'universal declaration of human rights' and the 'convention on rights of the child'. SA8000 evaluates companies on a unique combination of attributes that make it highly credible and efficient, meeting consumer, investor and government concerns to help consumers, investors and government to identify and support companies assuring labour rights in the supply chain, according to Arora.

eMR, Headquartered in Gurgaon, specialises claims processing servicing for insurance, healthcare, mortgage, equity research worldwide.