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TCS awarded $30-million contracts in Latin America news
19 June 2006

TCS has been awarded two new contracts in the Latin American market totaling $30 million in the sphere of IT and BPO services.

TCS will manage the BPO and IT operations for Transantiago, the modernised integrated public transportation system planned for Chile''s capital Santiago. It has also secured a 5-year contract with a leading banking and financial group, to manage the entire set of back office operations for the bank''s loan and credit business in Chile.

N Chandrasekaran, executive vice president and global head of sales and operations, "TCS remains committed to its strategy of developing market leadership in Latin America. With operations in 14 countries in the region, 150 clients and seven delivery centers across Uruguay, Brazil and Chile, we are well positioned to provide world-class integrated IT and BPO services and provide superior value to clients in this region."

In November 2005, TCS had acquired Comicrom, the largest BPO firm in Chile with 1,300 employees and over 100 clients in a strategy to jumpstart its BPO business in the region, "Comicrom has been completely integrated into Tata Consultancy Services and the combined team brings the superior value of combining our IT and BPO expertise to provide complete solutions to our clients," said Gabriel Rozman, president, TCS Iberoamerica.

Transantiago, operated by the Chilean Ministry of Transportation and Telecommunications, supports over one million commuters daily and comprises the subway rail system and buses in Santiago. Over a period of three years, TCS will build and manage communications, customer care, operational support and Information systems for Transantiago by leading a consortium of four other service providers. The core IT systems will be built by TCS'' IT division specialising in intelligent transportation solutions.

"The Transantiago initiative well bring a truly world class public transportation system to Chile. It is an extremely important project for the country aiming to reduce traffic congestion and pollution. TCS will bring the very best global experience, personnel and quality methodologies to ensure the project''s success" said Henry Manzano, the CEO, TCS'' BPO business in Latin America.

The company will also manage back office processes and develop a documents management system for a leading Spanish banking and financial group, bringing stronger workflow control, productivity and cost efficiencies to the bank. Over the course of the next three months, a team based in TCS'' regional BPO centre in Santiago will commence providing services for the bank, which has 7,000 employees and over 300 branches in Chile.

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TCS awarded $30-million contracts in Latin America