Mumbai: Tata Consultancy Services (TCS), one of the world's largest IT software and services consulting organisations, says it has joined the Microsoft Speech Partner Program, an initiative designed to provide high-quality, voice-enabled solutions based on the Microsoft Speech Server.
Through its participation, TCS expects to deliver value to both customers and Microsoft by bridging the gap between customer requirements and Microsoft product features.
"TCS and Microsoft share the vision for making speech a mainstream and pervasive technology, and we are very proud to welcome them into the Microsoft Speech Partner Program," says James Mastan, director of marketing for the Speech Technologies team at Microsoft.
"It is because of companies such as Tata Consultancy Services that we are able to extend the delivery of the Microsoft Speech Server, enabling enterprises to deploy sophisticated, speech-enabled solutions and applications that deliver significant business value," he adds.
Voice access to corporate data and applications is fast becoming a necessity. Enterprises are increasingly automating the information access process, while simultaneously providing a personal touch to the interface.
By becoming a member of the Microsoft Speech Partner Program, TCS will have access to Microsoft's speech technology offerings including the Microsoft Speech Server and Speech Application Software Development Kit (SASDK).
"Through our participation in the Microsoft Speech Partner Program we are able to develop high-quality Speech Application Language Tags (SALT)-based speech solutions in rapid time thereby delivering increased value to our customers," says Nitin Hanjankar, who leads a group of TCS .NET evangelists.
As a part of its strategic alliance with Microsoft, TCS has set up an evangelist group at Bellevue, Washington, near Microsoft's Redmond corporate headquarters, to track Microsoft's latest technologies and products. This team actively collaborates with Microsoft product groups in a variety of technical programmes.
"Using Microsoft-based Speech Technologies, customers will be able to integrate both Web-based and IVR applications. This will reduce development costs, improve ROI, and provide a rich customer experience," says A Ananth, TCS' global relationship manager for Microsoft.