Sun Microsystems launches new SunTone initiative for enterprises

Mumbai:
04 February 2003

Mumbai: Meeting enterprises' increasing requirements to deliver high-quality data centre services to its employees, customers and partners, Sun Microsystems (http://sun.com) has announced that its industry-developed and proven SunTone Initiative (www.sun.com/suntone) has expanded its scope to deliver a new SunTone Service Delivery Specification, consulting services, Reference Architectures and certification to enterprises.

Hershey Foods Corporation and Siemens Business Services are among the first companies to achieve SunTone certification for their data centre services. “Achieving SunTone certification provides us and our internal customers with the validation that we are truly running a world-class data centre,“ says George Davis, VP and CIO, Hershey Foods.

The SunTone Initiative provides best practices and processes designed to enable enterprise IT environments to architect, implement and manage higher quality networked services by improving the competency, efficiency and effectiveness of operations, staffing and service management. SunTone can help customers lower total cost of ownership, reduce complexity and drive data centre management efficiencies.

The new SunTone Service Delivery Specification 2.0 provides industry-developed best practices, processes and procedures for deploying and managing higher quality end-to-end service delivery — from the network to the infrastructure, to the application service delivery.

The new specification goes beyond the operational management to include processes and methodologies to assess and validate service delivery architecture and implementation. It also provides enhanced security management methodologies.

The SunTone Initiative now offers quality enablers — a comprehensive portfolio of offerings and tools to build quality throughout the service delivery lifecycle. These include Sun Services, Reference Architectures that are SunTone compliant and SunTone certified applications.