Patni's CIO survey finds multi-vendor outsourcing on the rise
28 September 2006
Patni Computer Systems Ltd today revealed the results of its recent CIO survey conducted at its annual customer conference, 'PatniConnect'. According to the survey, 45 per cent of the respondents prefer leveraging multiple vendors for specific project requirements with work competitively distributed, as opposed to 17 per cent favoring global deals with a single service provider.
The Company conducted the survey among over 100 Global CIOs and business leaders from among its own customer base spread across the US, Europe and Asia.
The survey also revealed the global CIO's vision on IT strategy and outsourcing, investments and initiatives, and customer-vendor relationship.
Survey highlights:
IT Strategy & Outsourcing:
a. With multi-sourcing gaining traction within the industry, vendor selection is moving away from a country-specific to a more global, talent-based destination mix.
- 32 per cent still depending largely on India for offshore requirements
- 29 per cent selected sourcing requirements from multiple locations
- 23 per cent of the respondents mix a large local sourcing component with an offshoring component.
b. Although cost savings is still an important factor in selecting an outsourcing partner, 33 per cent of the respondents indicated that quality of services was the primary concern. Cultural fit, the top choice in last year's survey, slipped to third place at 15 per cent, while lowest cost was tied with flexibility for fourth in importance at 10 per cent.
