Thomas E Mead appointed chief marketing officer at EXL Service

New Delhi: EXL Service (, India's largest business process outsourcing (BPO) service provider certified by Nasscom, has announced the appointment of Thomas E Mead as its new chief sales and marketing officer.

Mead was previously serving as senior vice-president (new business) at Spherion Corporation. With this move, EXL has brought in a proven leader with a highly successful track record in the sales and marketing function spanning 15 years in the BPO industry with several leading US companies.

Mead has been responsible for leading turnarounds of various outsourcing businesses, which has earned him a reputation of successfully marketing complex, global organisations and services, and creating integrated business development strategies that drive growth.

In his prior assignments he has been responsible for building and managing the business development function for several outsourcing division of companies and successfully penetrated more than 60 Fortune 500 companies within 90 days of implementing the sales plan.

Says Mead: "I am extremely delighted to be part of EXL and its word-class management team. India has established itself as the BPO destination of the decade, and I am eager to leverage India's and EXL's differentiators to offer to potential clients a compelling value proposition."

Says EXL Service president and CFO Rohit Kapoor: "We at EXL welcome Thomas on board. His vast experience at the helm of sales and marketing in diverse assignments will be a valuable asset to the organisation. We are looking forward to our journey together in chartering EXL's growth path in 2003 and beyond."