Lessons In Excellence : Power Of Impossible Thinking

07 April 2007

Ranjan Kapoor: I think once you put a concept down, it always looks blindingly obvious and simple and that is the problem. Most solutions look very simple after they have solved a problem.

Anuradha Sengupta: And they are being articulated.

Ranjan Kapoor: And they are being articulated and therefore you sort of say — hey I could have written that book. It sounds very simple but the problem is that this is common sense in a sense but then common sense is rare.

Anuradha Sengupta: What have your experiences been? Do you see organisations and individuals aware of what these mental models are? Of course I am going to come to Jerry in a bit to explain what they are…

Ranjan Kapoor: I personally don't think that people are aware of it because as Jerry mentions in the book, paraphrasing it, but frankly, your condition through your upbringing, your education etc, and you develop these blind spots and you see the world as your mind sees it

Anuradha Sengupta: So your experience suggests that we are pretty ignorant, unaware of these mental models?