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New
research by consulting firm Accenture has revealed the
need for Chinese companies to focus on sustainable, profitable
growth to achieve high performance and close the gap with
the best global companies.
Accenture''s
first ''high performance business" research reveals
that the most successful Chinese companies blend global
best practices with unique Chinese practices to outperform
their local competitors, be globally competitive and achieve
higher levels of performance.
The
High Performance Business in China 2007 research
marks the first time that Accenture has applied its proprietary
high performance business methodology to a single country
market. Begun in 2003, Accenture''s high performance business
research initiative entails in-depth analyses of more
than 6,000 companies globally.
Through
the research, Accenture has identified more than 500 "high
performers", companies that successfully balance
current needs with future opportunities; consistently
outperform their peers in revenue growth, profitability
and total returns to shareholders; and sustain their superiority
across time, business cycles, industry disruptions and
changes in leadership.
The
research on Chinese companies, begun late last year, covers
nearly 200 publicly traded companies incorporated in Mainland
China across 13 industries. Based on detailed financial
analyses and surveys with a number of Chinese executives,
the research examines characteristics and traits of more
than 25 Chinese high performers.
The
research revealed that the success of Chinese high performers
is built upon a blend of global best practices and unique
Chinese approaches within Accenture''s three building blocks
of high performance: market focus and position (knowing
where and when to compete); distinctive capabilities (a
company''s differentiated approach to the way it builds
and leverages its capabilities); and performance anatomy
(the underlying cultural characteristics and mindsets
that enable a company to out-execute its competitors regardless
of what strategies the company chooses).
"Achieving
and sustaining high performance has never been more important
for Chinese enterprises," said Gong Li, Accenture''s
chairman for Greater China. "They are growing at
a tremendous rate and are at a turning point -- facing
the new competitive landscape of what we call a ''multi-polar
world,'' with new economic hubs and poles of economic power,
which offer unprecedented opportunity and challenges.
Facing the rise of the multi-polar world, diminishing
local advantages, more competitive domestic markets and
results-oriented shareholders, Chinese companies must
proactively pursue profitability and sustainable growth."
Characteristics
of Chinese high performers
Accenture found that the Chinese high performers share
several characteristics. Specifically, they:
- Focus
on shareholder value creation and consider shareholder
returns their top priority when forming strategy. Compared
with their domestic competitors, Chinese high performers
have a more holistic strategy that simultaneously balances
revenue growth, profit growth and shareholder value
creation.
They
are also beginning to adopt international best practices
in the area of transparency and corporate governance,
especially as they seek to attract strategic investors,
undertake foreign listings and expand overseas.
- Simultaneously
manage multiple horizons.
Chinese high performers have long-, mid- and near-term
strategic planning processes that are constantly evolving
with market needs and are carefully focused on identifying
where their revenues will be coming from next. They
anticipate market moves and demographic trends and create
what their customers will want in the future, not just
what their customers want now.
- Align
capital deployment with customer-centric business models.
The best Chinese companies dedicate the necessary financial
resources to each component process to ensure its success
and take steps to ensure that their distinctive capabilities
and competitive advantages further differentiate them
from their competitors.
For
instance, they make investments in customer satisfaction
and loyalty to create distinctive levels of service
that match those of their global peers.
- Understand
the importance of human capital.
Chinese high performers make significant investments
to hire and retain the best people, leveraging their
understanding of local employees'' needs to make sure
they retain them and tap their collective knowledge
and skills.
- Use
technology as a strategic asset and an enabler of
innovation, new value creation, operational excellence
and competitive advantage. Many Chinese high performers
are carefully examining the linkages between IT investments
and business results.
Not
being held back by IT legacy, Chinese enterprises
are positioned to leapfrog several generations of
IT hardware and applications, adding further momentum
to their transformation.
The
findings revealed that Chinese high performers have some
characteristics unique to Chinese companies, including:
taking a networked approach to their market focus and
position by leveraging relationships with governments,
industry associations, international companies and even
competitors to rapidly embed themselves into the fabric
of the local markets where they want to compete; quickly
changing business models to suit new markets and to adapt
accordingly when interrupted by external factors such
as regulatory change or imitation by competitors; and
creating a unique blend of Chinese and Western management
styles by adopting international best practices while
retaining the best aspects of their Chinese culture and
heritage as they expand locally and overseas.
The
research also makes direct comparisons between Chinese
and global peer sets'' performance between 2001 and 2005.
Despite having faster revenue growth, Chinese high performers
still lag behind other high performers in terms of creating
profitable growth ie their return on invested capital
over and above their average weighted cost of capital,
the difference of which is referred to as the "spread."
While
China''s best companies achieved an average spread of 2
per cent during the period analysed, that was only half
the 4 per cent average spread that the best global companies
achieved. Meanwhile, the average spread achieved by all
Chinese companies was negative 5 per cent, compared with
an average spread of positive 2 per cent for the global
companies.
Lack
of global experience
The research also suggests that Chinese companies face
a series of challenges in their quest to expand globally,
not least their relative lack of international experience.
But the ''time-compressed'' nature of their development,
compared with their Western, Japanese and Korean counterparts,
is equipping them with some unique abilities centered
on speed and agility - such as rapidly changing their
business models - to adapt to market conditions.
While
Chinese companies cannot expect global markets to fall
before them, they will be able to use these advantages
to win in other markets, especially in other emerging
economies with similar levels of volatility to those they
have navigated successfully at home.
"To
succeed, Chinese business leaders will need to focus on
the quality of growth in revenues and profits before they
can go head-to-head over the long term with the world''s
best companies," Li added. "Successful Chinese
companies are also the driving forces in generating productive
economic activity and innovation. Our High Performance
Business China research offers detailed and pragmatic
guidance centered on Accenture''s three building blocks
of high performance and should help Chinese executives
understand what it takes to become and to remain a high-performance
business."
Accenture''s
high performance business methodology involves assessing
companies'' five core areas of performance by analyzing
13 financial metrics from publicly available sources.
Each metric is gauged for statistically significant outperformance
of its industry peers.
Accenture''s
five core areas:
(1) Growth, measured by revenue expansion
(2) Profitability, measured by the spread between the
return on invested capital and the cost of capital
(3) Positioning for the future, measured by the portion
of share price that cannot be explained by current earnings
(what Accenture calls "future value") and by
the portion of the industry total that each company''s
future value represents
(4) Longevity, measured by the duration of out-performance
in total returns to shareholders, a performance area important
to Accenture''s requirement of sustained value creation
over time; and
(5) Consistency, measured by the percentage of time that
a company''s performance has been greater than median performance
in terms of profitability, growth and positioning for
the future
The
China report is based on quantitative and qualitative
phases of research. In the quantitative phase, Accenture''s
proprietary method of performance evaluation was applied
to the China market to identify the high performers.
For
a company to be included, its annual revenues had to exceed
RMB 1 billion, based on publicly available data, and it
had to be listed on either a local or overseas stock exchange
for at least five years, with at least 50 per
cent
of the company''s annual sales generated in China. For
an industry group to be included in the research, it had
to include listed companies that together represent at
least half of the industry''s market value. For an industry
to be included in the Chinese research, global (i.e.,
non-Chinese) peers in that industry had to be identified
to ensure direct comparisons between the Chinese and non-Chinese
companies.
The
qualitative research involved a series of surveys conducted
with 75 senior executives as well as a number of interviews
with board level executives from Chinese high performers
The
13 industries examined for the China report were: alcohol
and beverage; food products; household appliances; consumer
electronics; steel; pharmaceutical; industrial equipment;
chemicals; computers and peripherals; textiles; utilities;
telecommunications; and oil and gas. The research is available
at www.accenture.com and www.accenture.com.cn
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