Paris:
From the time I became an IT consultant for the advertising
company Amazonie, which does outsourcing works for IT
companies in India, I have got to know and discovered
India''s rich infotech potential. Since then I have been
working exclusively to forge a fruitful relationship
between France and India in the lucrative IT sector.
Let
me describe about the scene in France when it comes
to assigning offshore development work to India. We
often need to explain to the French people about business
process outsourcing (BPO) and offshore development and
the multifarious possibilities India can offer in these
fields, and how the French can really benefit from IT-savvy
Indians.
But
there is a snag. The French are afraid of assigning
IT project works to a country like India because they
think if they do so, the world might look at them as
an IT-incompetent nation. That''s exactly the reason
why India''s contribution to France''s IT sector is almost
zero per cent.
Also,
there is a strong trade union movement against ''offshore
development.'' Their contention being, French entrepreneurs
should not outsource their work from countries like
India. If that happens, they claim, French engineers
would lose their jobs. French companies are really afraid
of these trade unions. This has to change.
Most
professionals in this country, however, feel that French
companies need to carefully study the market, the advantage
and the drawbacks of outsourcing in house; this, they
have to do if France needs to work with India.
In
2001, it took me six months to get my first outsourcing
work (for a French entrepreneur) done in the Internet
service provider (ISP) space. The entrepreneur wanted
a very competitive price on a website builder, but my
Indian company wanted to license it from France. Finally
we made a deal for a good price, and both the parties
are happy today.
Why
I mentioned the above incident is because, we often
need to push, help and advise French companies to outsource
their work from India. These days Indian companies are
in touch with agents like me to take care of their brand
image and media publicity in France.
I
am sure that slowly France will be get used to working
with India. It will take time, but India will be a great
partner for France, I am sure. Ultimately, the quality
of the work done and the knowledge in IT are the key
aspects to forge a great tie-up in this field of ever-expanding
technology.
Only
a very few companies like Infosys, Wipro and Tata Consultancy
Services can afford to have offices in Paris. What would
the others do? For them the ideal solution is to find
an agent or a partner.
If
Indian companies get in touch with French marketing
people or agents, the firms will succeed. They can also
reap in benefits compared to other offshore development
countries like Russia or China. During my last trip
to India in January 2003, I met people at Nasscom. My
intention was to see what strategy they have formalised
for the French market. And I was surprised to discover
that France was not in their priority list. I hope this
attitude would change and they would find France an
attractive IT destination.
Since
the last two years I have been asking the Indian embassy
in Paris to organise a convention on Indian IT workforce.
And I am really glad that they have finally accepted
to conduct one on 21 May 2003, along with the Chamber
of Commerce, Paris. There would be a seminar
on ''Business Opportunities Between India and France
in IT,'' and companies, including Wipro and Infosys,
are expected to attend the meet.
See
you there.
Goldstein,
who works for Vsplash Techworks, is an agent in France
for Indian IT companies. He can be contacted at nicolas@vsplash.com
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