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Mumbai:
Nearly nine out of 10 consumers worldwide say they would switch to energy providers
that offer products and services that help reduce level of greenhouse gas emissions,
says new a study on climate change released today by global management consulting
and technology services and outsourcing provider, Accenture, which had net revenues
of $19.70 billion for the fiscal year ended 31 August 2007. The study,
based on a survey of more than 7,500 consumers in 17 countries in North America,
Europe and Asia, found that 89 per cent of all consumers surveyed would switch
to energy providers that offer lower-carbon-emitting products and services.
While respondents across the world are concerned about climate change and
its impact, the concern appears to be greatest in emerging-market countries -
97 per cent of consumers surveyed in Brazil, China and India said they are concerned
about climate change, compared with 85 per cent of all respondents, and 98 per
cent of respondents in those three emerging-market countries said they believe
that climate change will directly affect their lives, compared with just 73 per
cent of respondents in Europe. Respondents in emerging-market countries
are also the most aware of the level of effort required for their countries to
achieve their targets for reducing greenhouse gas emissions. For instance: - More
than 80 per cent of emerging-market respondents said they avoid taking the car
(82 per cent, compared with an average of 68 per cent for all other respondents)
and
- Avoid
buying food imported by plane (82 per cent, compared with an average of 63 per
cent for all other respondents)
- Nine
out of 10 of all respondents said they would have a negative perception of any
energy provider that is not taking concrete action to address climate change
- More
than half (54 per cent) said they would be willing to switch electricity and gas
providers if their current provider didn''t take action to address climate change.61
per cent said the same of their oil providers
- Nearly
two-thirds (64 per cent) of respondents said they would be willing to pay a higher
price - a premium of 11 per cent, on average - for products and services that
produce lower greenhouse gas emissions.
>"Accenture''s
research suggests that while the initial impact in business terms may be most
evident on energy providers, it seems likely that this impact will increasingly
spread to other resources companies either directly or as the impacts trickle
through the supply chain from consumer-facing businesses," said Sander van
''t Noordende, group chief executive of Accenture''s Resources operating group.
"From oil and gas companies to retailers to financial services companies
to governments, no provider of products or services will be immune from consumers''
scrutiny and action." The study found that individuals are taking
the lead on climate change in response to deep concern over its effects on their
everyday lives - The
vast majority (85 per cent) of respondents said they are either ''extremely'' or
''somewhat'' concerned about climate change
- 81
per cent said they believe it will directly affect their lives
- While
the majority (more than 80 per cent) of consumers said they believe that climate
change will have the greatest impact on weather and the ecosystem
- Three
out of four (74 per cent) said they believe it will also have a significant effect
on people''s health.
>"This
seismic and rapid shift in the global consumer landscape presents major opportunities
for companies who take the lead in addressing consumers'' climate change concerns
and values, giving them a competitive advantage and differentiation in the eyes
of consumers," said van ''t Noordende. The study also shows that consumers
are already acting on their concerns about climate change: - Most
survey respondents said they ''frequently'' recycle paper or plastic (71 per cent
of respondents),
- Shut
down electric devices when not in use (62 per cent)
- Turn
down the heating or air-conditioning at home (61 per cent)
- Use
high-efficiency light bulbs (59 per cent)
- More
than one in three (41 per cent) said they regularly buy products containing recycled
material.
>Methodology Accenture''s
Climate Change study is based on an online survey conducted with 7,526 consumers
in 17 countries around the world to elicit opinions on climate change. Consumers
were interviewed in North America (1,511 interviewees), Europe (3,512 interviewees),
Japan and Australia (1,001 interviewees), as well as in the emerging-market
countries of Brazil, China and India (1,502 interviewees). The sample was representative
of the general population in the different countries except in the emerging-market
countries, where a sample representative of each country''s urban population was
interviewed.
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