Global Trust Bank starts e-banking kiosks

N Venugopal
13 July 2002

Hyderabad: Global Trust Bank (GTB), one of Indias leading new private sector banks, has launched its e-banking kiosks.

The e-banking kiosk is based on innovative technology that enables customers perform all their banking transactions in complete privacy and in a secure manner. To begin with the e-banking kiosks will be deployed at select GTB branches and ATM centres and will be extended shortly to cover all cities in India. GTB has an existing network of 100 branches with over 200 ATMs in 33 cities.

The e-banking kiosk in Hyderabad was formally inaugurated by Satyam Computer Services Ltd chairman Ramalinga Raju.

GTBs e-banking kiosks offer multiple facilities to its customers. Apart from being able to carry out most of their banking transactions, customers can use the kiosks to make payments against their utility bills, insurance premiums, etc.

GTB has already tied up with Life Insurance Corporation, www.rediff.com, www.sify.com, www.fabmart.com, Airtel, Escotel and e-Seva (Andhra Pradesh state governments e-governance project). Thus GTBs e-banking kiosks will become the one-touch point for its customers to conduct banking transactions as well as to effect payments.

We realised that lack of easy Internet access was preventing customers from exploiting the very powerful, convenient and cost-effective medium of Internet banking. This led us to introduce e-banking kiosks, which facilitates both banking and payment transactions electronically, and inculcates the habit among customers to use technology that is very friendly yet secure. We believe that customers will see value in transacting online at the e-banking kiosks and migrate increasingly to such self-service modes of banking in the future, says GTB president P C Narayan.