Mumbai:
The 21,000th agent location of Western Union was inaugurated today at the
South Mumbai branch of United Western Bank by Denver- (Colorado, USA) based
Christina Gold, president, Western Union Financial Services, Inc. Briefing
the media after the inauguration, Gold said, " Accomplishing 21,000 agent
location in India is a significant milestone for us, as it is possible for
the recipient to get the funds remitted to them within 10 minutes of being
sent through Western Union." She disclosed that India presented a tremendous
opportunity to her company as it constituted a miniscule percentage of Western
Union''s global transactions. In
2004-05 Western Union processed 97.5 million transactions worth an estimated
$159 billion of which, remittances to India accounted for under 1million transactions.
"We hope to handle remittances worth $1 billion to India this financial,
" she disclosed. Currently Western Union has 2,20,000 agent location
worldwide, she added. Also
briefing the media, Hikmet Ersek, senior vice president, Europe, Middle East,
Africa and South Asia disclosed that the total inward remittances to India
in the last financial year of $19.2 billion, as per RBI figures, constituted
three per cent of India''s GDP. India, he stated, had the potential of emerging
as Western Union''s fastest-growing market.
"We are enhancing our network to maximise our reach in India to enable
more people the convenience of Western Union money transfers," he added. Highlighting
the company'' growth plans in India, Anil Kapur, regional vice president, Western
Union, disclosed that the company was strengthening its reach by appointing
new agent locations in the smaller towns so that that it could also enter
the domestic remittances market. "India
Post is a very valuable and reliable partner for our foreign inward remittances
into India, and we hope to grow into the domestic remittances market with
them, once we have the necessary permissions," Kapur said. He also added
that entering domestic remittances would not involve competing with the postal
system, which had a Rs5,000 ceiling. Goa,
he disclosed, would have a stronger Western Union presence to enable foreign
tourists quicker remittances. Western
Union was started in the US using the ''pony express'' way back in 1851 in the
''wild West''. The company entered India in 1994, though it has seen its major
growth in the last four or five years.
In 1995,
it became a part of the Fortune 500 First Data Corp, which provides
e-commerce and payment systems to 1,400 credit card issuers.
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