 Mumbai:
Seagate Technology (www.seagate.com)
today announced the expansion of its existing warranty support
SeaCare (formerly known as Swap) centre to multiple locations
across India.
The
first SeaCare centre, established in Chennai in September
2002, will now be extended to 31 additional cities in
three phases from 21 July to 15 September to better meet
the needs of the company''s growing customer base.
The
multi-location SeaCare centres will offer better access
and after-sales support to Seagate customers throughout.
All Seagate hard-drives purchased through Seagate''s authorised
distributors will be supported as per the warranty specification
of the product line.
The
SeaCare centres honour the following standard warranties
for Seagate disc-drives: three years for Barracuda ATA
Plus drives, one year for the entry level Barracuda ATA
drives and five years for the Cheetah family of SCSI drives.
SeaCare
centre services provide increased support to all Seagate
distributors, OEMs, Seagate import partners, Seagate storage
partners, resellers and end-users in the country.
Says
Seagate Technology India country manager Sharad Srivastava:
"Through this multi-location expansion, we hope to
accomplish our aim of offering better access to our large
customer base, further strengthening our after-sales support
system and increasing our service level in India."
Seagate
is the worldwide leader in the design, manufacturing and
marketing of hard disc-drives for enterprise, PC and consumer
electronics applications. The company is committed to
delivering award-winning products, customer support and
reliability, to meet the world''s growing demand for information
storage.
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