Mumbai: Leading global provider of consulting, technology and outsourcing services, Cap Gemini has announced being ranked in the 'leaders' category of the International Association of Outsourcing Professionals' first industry-wide benchmark for outsourcing excellence.
The 2006 Global Outsourcing 100 list includes companies from around the world that provide the full spectrum of outsourcing services, including information technology and business process outsourcing, as well as areas such as facility services, real estate and capital asset management, manufacturing and logistics. Cap Gemini, ranked fifth worldwide, is focused on strategic, high-value business process and IT outsourcing assignments.
Rankings were based on 18 criteria, including employee strength, skills and training of employees, revenue growth, number of technical and business certifications secured, track record of the management team and customer service.
"Selection to the Global Outsourcing 100 was based on a rigorous application process and included the critical factors for determining long-term outsourcing success," said Michael F Corbett, executive director, IAOP. "As the global standard-setting organisation and advocate for the outsourcing profession, IAOP is pleased to be able to recognise the industry's leading providers with this prestigious award."
"The IAOP recognised Cap Gemini for several things," added Corbett. "Although Cap Gemini delivers a mix of large and mid-size outsourcing engagements, the company has focused on interesting and often complex work that leverages Cap Gemini's outsourcing methodologies, delivery infrastructure, process re-engineering and technology innovation skills in collaboration with its management consulting practice."
According to Paul Spence, head of Cap Gemini's global Outsourcing unit, " While many factors have led to our growth, I believe a key contributor is the distinctive culture at Cap Gemini, which fosters collaboration internally and externally with our clients, alliance partners and other services providers. Our unique collaborative approach brings unmatched, innovative solutions to help our clients solve their most critical business challenges."
This ranking took into account Cap Gemini's efforts to increase its portfolio in the outsourcing business. With a 33 per cent sales growth in 2005, contributing 38 per cent to the company's total revenues, outsourcing currently represents Cap Gemini's major activity followed by around 20 per cent from consulting and technology business undertaken on behalf of outsourcing clients as part of multi-year contracts.
Cap Gemini had simultaneously managed two major contracts in 2005: the market's largest (Her Majesty's Revenues and Customs in the UK) and fastest (TXU in the United States).