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The Titanic, crude oil and Tiger Hill

posted by Suresh Lulla

18 Jul 2008, 17:38, | permalink | comments

labels: quality management, cost of poor quality, leadership, efficiency

When there is a change in the economic, political or business environment, it is best to question every assumption you have been working with. Currently, in India, we are confronted with all three cha...

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The New Microeconomics

posted by Suresh Lulla

27 Jun 2008, 18:22, | permalink | comments

labels: quality management, cost of poor quality

In a competitive environment, organizations strategize differentiation through:

The features of their offereings, and
The quality of their deliverables.

Better features b...

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Pay for crude oil with chronic waste

posted by Suresh Lulla

09 Jun 2008, 19:56, | permalink | comments

labels: JM Juran, cost of poor quality, emissions / sustainability, efficiency

Morgan Stanley predicts that global crude oil prices are headed for $150 a barrel by 4 July 2008. We are almost there. Both in terms of price and time.

How will business survive...

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Zero emissions

posted by Suresh Lulla

11 Apr 2008, 14:08, | permalink | comments

labels: quality management, cost of poor quality, emissions / sustainability, efficiency

I am a stubborn advocate of “Higher Quality Costs Less”.

Two decades ago, many business leaders were under the impression that to improve quality, they had to significantly add to their cost...

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Reducing COPQ can unlock huge values

posted by Suresh Lulla

01 Apr 2008, 20:08, | permalink | comments

labels: cost of poor quality, leadership

I met with Mr Montek Singh Ahluwalia on 21 March, 2008 at the IMC Ramkrishna Bajaj National Quality Award and IMC Juran Quality Medal Award Ceremony, in Mumbai. A delightful person; very careful wi...

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