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I am a stubborn advocate of “Higher Quality Costs Less”.
Two decades ago, many business leaders were under the impression that to improve quality, they had to significantly add to their cost...
I met with Mr Montek Singh Ahluwalia on 21 March, 2008 at the IMC Ramkrishna Bajaj National Quality Award and IMC Juran Quality Medal Award Ceremony, in Mumbai. A delightful person; very careful wi...